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How can we help?

Founder-led help from Calgary for your website plan, content, domain, or MLS eligibility questions.

Email support@bowrand.com

Ways to get support

Email support

Reach founder-led support based in Calgary during business hours.

Email us

Send a message

Prefer a form? Tell us what you need and we’ll get back to you.

Contact form

Common questions

Quick answers to the things realtors ask us most often.

Browse FAQs

Frequently asked questions

Can you bring over content from my existing website?

Yes. Share the current website during the guided brief and PropUp will identify what can be reused, updated, or safely retired.

Can I use my own domain name?

Yes. You can connect any custom domain you own to your PropUp website, and PropUp can help set up the DNS records.

Is there a mobile app?

PropUp is fully responsive and works great in any mobile browser — just sign in from your phone, no download needed.

How does billing work?

PropUp confirms the subscription, applicable taxes, and any separate MLS data-provider fees before service begins.